We don't do new home construction installs as part of a builder's crew, and we're not set up for commercial overhead doors on warehouses or industrial sites - our work is residential garage doors on existing homes. We also won't tell you a repair is the right call when it isn't. If a door is old enough and worn enough that a fix would just delay a bigger failure, we'll say so instead of running up a bill on a door that's better off replaced. That's not a hedge, it's the honest math on some of these older units from the early 1990s stock.
Parts availability is a real limit too. Certain original hardware from homes built right around 1993 isn't something every supplier keeps on the shelf, and if your door needs a specific discontinued part, that can mean a wait or a switch to a comparable modern piece rather than an exact match.